System status
No reported problems
[Past events]
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April 28, 2010 11:50 CET == April 28, 2010 12:30 CET - Problem fixed ==
Balance management is suffering from some database problems and some accounts report wrong balance
in the automatic e-mail reminders.
We're working on fixing this.
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October 1, 2009
Planned maintenance of the powergrid at my ISP's data center might result in sporadic internet outage for some
of my servers during 8 hrs on October 1, 2009 19:00 until October 2, 03:00 CET.
(Manila local time: October 2, 2009 1:00 AM until 9:00 AM)
My ISP will try to maintain internet access for me by using UPS power while the main power is disconnected.
However, I expect sporadic service outages for some customers during this time.
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Planned maintenance will result in sporadic service outage for some European DID's on July 24, 2009, 01:00-06:00 CET.
Norway
Sweden
UK
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July 22, 2009 13:42 CET == July 22, 2009 15:30 CET - Internet access restored ==
Power failure at my ISP resulted in no internet access for my servers.
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July 14, 2009 17:00 CET == July 15, 2009 17:00 CET - Problem solved ==
Outbound calls via service "Flatrate Sweden" unavailable due to problems at my provider.
The service "Flatrate Sweden" is discontinued and very few customers are still using this service.
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June 20, 2009 04:18 CET == June 21, 2009 22:18 CET - Problem solved ==
The Japanese carrier providing Tokyo DID's has problems with one way audio ...again.
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June 15, 2009 00:5 CET == June 18, 2009 19:40 CET - Problem solved ==
Currently some problems calling Hawaii +1808.
My provider is trying to solve it.
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June 8 2009 01:23 CET
Tokyo DID's:
The Japanese carrier reports that they have now solved the audio issue.
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June 4, 2009 16:16 CET == 16:16 CET - Power was restored ==
Major power outage in the whole city where most of my servers are hosted.
During the power outage, VoIP service was unavailable for most of my customers.
This website was also unavailable.
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June 4, 2009 16:05 CET
Tokyo DID's:
My DID provider reports that they have found the source of the problem and are working together with the Japanese carrier to solve it.
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June 3, 2009 11:30 CET
Tokyo DID's:
The problem has been located to the local carrier in Japan.
My DID provider is still waiting for an answer from the Japanese carrier.
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June 1, 2009 11:20 CET
Tokyo DID's currently has problems with one way audio. You can hear the caller but the caller can't hear you.
My Tokyo DID provider is currently investigating the issue.
Osaka DID's are NOT affected by this problem.
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April 24, 2009 07:44 CET == April 24, 2009 11:00 CET Problem solved ==
My main carrier has DNS problems in their network.
All phone service to the PSTN is down at the moment.
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March 7, 2008 08:00 CET == March 12, 2009 19:10 CET Problem solved ==
Regular service to the PSTN in Japan unavailable due to a problem at my main provider.
Until further notice, add prefix 55 in front of 0081 for calls to Japan and your call will be routed
via a backup provider (limited service).
(Inbound calls are not affected)
// The problem was reported to have been caused by a
faulty switch at my main provider for traffic to Asia. //
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February 18, 2009 14:19 CET == 14:40 CET Problem solved ==
Network outage at one of my DID's providers are affecting some of my European DID's.
No further info on when they will have the problem fixed.
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January 21, 2009 01:00 CET == 07:30 CET Problem solved ==
All systems down including this webserver.
Power failure in the whole building where my servers are hosted.
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January 4, 2008 15:43 CET == 17:10 CET Problem solved ==
All systems down.
My ISP seem to have problems with their DNS server.
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October 25, 2008 00:34 CET == 01:13 CET Problem solved ==
All systems down.
Network problems where my servers are hosted.
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October 2, 2008 == now fixed ==
My main provider has some problems with some of their servers.
Some calls results in busy signal.
I have tried to reroute the traffic to other servers but there might still be problems on some destinations.
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September 3, 2008 == now fixed ==
I am currently upgrading my servers as well as testing new VoIP providers.
From time to time, some interruptions may occur.
If you notice any problems, please let me know ASAP via e-mail.
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June 23, 2008 == now fixed ==
Problems calling Sweden without adding country code 0046.
The problems are located at my VoIP provider for Sweden.
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June 16, 2008 13:40 CET == FIXED 14:20 CET ==
All systems down due to power failure (lightning strike took out the power).
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June 12, 2008 19:58 CET
Calls to Sweden are temporary unavailable due to network problems at my VoIP provider for Sweden.
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April 4, 2008
An error stopping calls to Hong Kong cellphones found and corrected.
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Mar 6, 2008
Calls to Sweden are temporary disabled.
The problem should be solved within 48 hrs.
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Feb 27, 2008 14:10 CET == FIXED 17:00 CET ==
Sporadic network problems.
Phone services might be unavailable from time to time while maintenance is performed.
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Feb 6, 2008 10:15 CET
All systems online again but with limited bandwidth.
There will however be some down time in a day or two when the temporary network equipment is replaced.
The problem was my ISP's fiber converter.
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Feb 5, 2008 19:55 CET
All systems down due to faulty network equipment owned by my ISP.
I hope they can have this fixed within a day from now.
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Nov. 22, 2007 01:15 CET
All users have now been moved to the new server.
All inbound phone numbers should now work.
All outbound destinations should now work.
Please report if there's any problems.
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Nov. 21, 2007 05:40 CET == FIXED ==
Outgoing calls to Sweden should now work for most subscribers.
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Nov. 21, 2007 05:05 CET == FIXED ==
Most user has now been moved to a new server.
Outbound and inbound calls (from other than NICnet subscribers) are still disabled.
X-Lite users: please change domain to sip3.nicnet.ph
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Nov. 21, 2007 03:36 CET == FIXED ==
All systems down!
Unknown hardware problem.
I will try to migrate all subscribers to a new server ASAP.
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Nov. 15, 2007 14:30 CET == FIXED ==
ALL systems off-line due to changes in the network configuration.
I expect all systems online within 15 min.
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Oct 28, 2007
I have for the last week been working on improving the connectivity for my subscribers in the Philippines.
Some areas like Boracay have been experiencing problems with the ATA going off-line quite often.
I have made some changes in the configuration of the ATA's and it seem to have helped.
Please report back to me if any of you still have problems with the ATA going off line.
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Oct 5, 2007 18:55
All systems off-line (firewall overloaded) due to a hacker attack by Chinese hackers.
== 19:05 - NOW ON-LINE AGAIN ==
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Oct 5, 2007 17:00
Currently sporadic problems calling Sweden.
The problem is located at my provider, not in my system.
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Oct 1, 2007 14:20
A DNS problem is causing connection problems. Some subscribers fail to connect.
Working on the problem.
== NOW SOLVED ==
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Sep 24, 2007 02:45
All ATA's has been uppdated with new firmware and some changes in configuration was made.
Please report to me if you notice any problems or improvements.
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Aug 23, 2007 20:36
Network problems. All systems down.
== NOW SOLVED ==
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Aug 2, 2007
Calls to Sweden disabled. Working on the problem.....
The system will now and then be off-line until I have solved the problem
== NOW SOLVED ==
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July 22, 2007
Calls to the following countries are temporary disabled:
Greece
Finland
Thailand
Japan
== NOW ENABLED AGAIN ==
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July 5, 2007
Due to a server problem at one of my VoIP providers, calls to sweden without prefix 0046 is not possible.
It seem this problem will not be solved until aprox July 11.
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June 25, 2007 13:17
Currently a problem calling Sweden.
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June 20, 2007
All systems will be down 16:05-16:20 CET due to UPS installation.
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June 16, 2007
I'm replacing the old server this weekend.
While this is done, all VoIP services will be unavailable from time to time.
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June 15, 2007
There has been some problems with users getting the message "all lines busy" or "the person you are trying to call is not available" when calling US and Canadian numbers.
This problem should now have been solved.
Please report to me if you often get similar messages for other destinations.
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May 24, 2007
There's currently a problem with my DNS servers. I expect this to have been solved within 8 hrs.
This problem currently affects the website and e-mail on my domain.
Phone service is not affected.


